Metrocare Services Westside Family Clinic

Services

Emergency Mental Health Services

• Psychiatric emergency walk-in services
• Psychiatric emergency mobile/off-site services
• Crisis intervention team

Facility Smoking Policy

• Smoking not permitted

Special Programs/Groups Offered

• Clients with co-occurring mental and substance use disorders
• Persons with eating disorders
• Lesbian, gay, bisexual, transgender, or queer/questioning (LGBTQ)
• Persons with post-traumatic stress disorder (PTSD)
• Children/adolescents with serious emotional disturbance (SED)
• Clients who have experienced trauma
• Persons 18 and older with serious mental illness (SMI)

Payment Assistance Available

• Payment assistance (check with facility for details)
• Sliding fee scale (fee is based on income and other factors)

Age Groups Accepted

• Children/Adolescents
• Young Adults

Facility Operation (e.g., Private, Public)

• Private non-profit organization

Assessment/Pre-treatment

• Screening for tobacco use

Type of Care

• Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
• Mental health treatment

Facility Vaping Policy

• Vaping not permitted

Treatment Approaches

• Integrated Mental and Substance Use Disorder treatment
• Cognitive behavioral therapy
• Couples/family therapy
• Telemedicine/telehealth therapy
• Individual psychotherapy
• Group therapy

Service Setting (e.g., Outpatient, Residential, Inpatient, etc.)

• Outpatient

Ancillary Services

• Psychosocial rehabilitation services
• Case management service
• Intensive case management
• Supported employment
• Suicide prevention services
• Illness management and recovery

Facility Type

• Community mental health center

Pharmacotherapies

• Prochlorperazine
• Fluphenazine
• Loxapine
• Olanzapine/Fluoxetine combination
• Trifluoperazine
• Thioridazine
• Perphenazine
• Risperidone
• Antipsychotics used in treatment of SMI
• Chlorpromazine

Payment/Insurance/Funding Accepted

• County or local government funds
• Other State funds
• Cash or self-payment
• Community Service Block Grants
• State-financed health insurance plan other than Medicaid
• State mental health agency (or equivalent) funds
• Community Mental Health Block Grants
• Private health insurance
• Medicaid
• Medicare

Recovery Support Services

• Mentoring/peer support

Other Languages

• Japanese
• Vietnamese

Language Services

• Sign language services for the deaf and hard of hearing
• Other languages (excluding Spanish)
• Spanish

Location

1353 North Westmoreland Road, Suite 200, Dallas, TX 75211

Phone: (866) 453-5762

Website: http://www.metrocareservices.org

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